Liquor Store Associate (Manager Trainee)
Full Time


Otter Co-op is now hiring a Full-Time Liquor Store Associate (Manager Trainee) at our Tranquille Liquor Store located in Kamloops, BC.

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at

What you’ll do:

Reporting to the Liquor Store Manager and Category Manager the Liquor Store Associate (Manager Trainee) will be trained and mentored to lead the day-to-day operations of the department in providing quality products and services in our store. Once training is complete, they will be responsible for providing and implementing strategic direction, coaching, training, and leading team members while making safety a top priority in carrying out daily job duties. This leader will bring a positive approach; show initiative and drive results; someone who can build and maintain relationships with guests and with the team members while ensuring that the administrative requirements of the role are fully maintained.

Responsibilities for this position include the following:

  • Overseeing of the daily operation and management of the liquor store in accordance with company policies, procedures, and overall expectations
  • Provide ongoing written and verbal feedback to the Category Manager
  • Provide direction and leadership toward building an ongoing positive, highly motivated team
  • Ensure the store’s merchandising standards are being managed and maintained and all programs are being implemented, measured, and managed
  • Ensure the store’s housekeeping, sanitation and maintenance schedules/standards are managed and maintained
  • Directly responsible to ensure the store adheres to BCLDB operating guidelines and all government regulations in labeling, pricing, sanitation, and food safety
  • Attend and actively participate in commodity, leadership, and safety meetings
  • Directly responsible for team member relations, including hiring, training and development and performance management
  • Provide leadership in the areas of Occupational Health and Safety (OH&S)
  • Provide excellent customer service to guests in a courteous, efficient manner
  • Process register transactions, refunds, and returns, activate gift cards
  • Ensure register drawer is balanced at the end of shift following company procedures
  • Stock, face, and rotate products on the shelves
  • Receive, check, and put away deliveries
  • Keep store and storage areas clean and organized
  • Utilize product knowledge to promote sales
  • Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Retail Operations Management and:

  • Work experience in leading and managing people is an asset as is several years’ experience in the liquor industry
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently
  • Serving it Right license is required
  • Enjoy working in a fast-paced, dynamic environment
  • Team player with strong communication skills
  • Problem solver and quick learner
  • WSET Designation considered an asset
  • Ability to physically lift, push, pull up to 50 lbs.
  • Must be committed to a SAFE working environment
  • MUST be over 19 years of age to be considered
  • MUST be available 7 days a week to work between early mornings, afternoons, and late evenings

Our Team Members receive competitive salaries and for eligible positions there is also a comprehensive benefits package and an employer matched pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We are committed to giving back t our communities through our Corporate Social Responsibility Program. Last year we donated over $270,000 to a variety of local charities and community organizations.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

To apply, click here

Application Deadline:
December 19, 2020