February 27, 2024


Did you run out of refills on your medication? Has your prescription expired with no appointment to see your family physician? On those occasions, your pharmacist may be able to help.

How can my pharmacist help when my prescription refills run out?

Your pharmacist can assess your medication needs and may be able to renew or extend your prescription for a limited time to avoid interrupting your treatment.

Pharmacists may also be able to renew a prescription in an emergency situation or when someone is away from home and forgets to bring their medications.

Can my pharmacist prescribe any medication?

Your pharmacist will assess your situation individually to determine whether renewing or extending your prescription is appropriate. They will also review your medication profile to make sure the medication is working for you.

After the review, your pharmacist may extend or refill your prescription for the same or a shorter duration than your previous prescription. Your pharmacist's name will appear as the prescriber on your medication label.

There are limitations to how long the prescription can be renewed for, as well as situations and certain medications where the pharmacists cannot extend it. A pharmacist will assess the situation for what is in the best interest for your health.

Do I still need to visit my doctor?

While a pharmacist may be able to extend your prescription in the short term, your pharmacist does not replace your physician.

Pharmacists are required to inform your doctor of any extensions. A pharmacist who refills or extends a prescription must promptly notify the original prescriber.

Pharmacists are medication experts

Your pharmacist has taken additional training to ensure patient safety when prescribing, which is now a requirement to be licensed as a pharmacist.

In addition to consulting on and dispensing prescriptions, pharmacists can:

  • Assess and treat 21 minor ailments like urinary tract infections (UTIs), allergies, pink eye, dermatitis, and nicotine dependence
  • Prescribe and dispense contraceptives (birth control)
  • Renew or change some prescriptions or provide you with an emergency supply
  • Administer immunizations and drugs by injection
  • Help you understand and manage your medications as well as other over-the-counter products
  • Make recommendations for you to see another health care professional for further assessment

What to bring to the pharmacy

  • Government-issued ID, like your BC Services Card
  • Your Personal Health Number

Co-op Pharmacy App

The Co-op Pharmacy app puts convenience at your fingertips with secure, confidential access to your prescription profile. Refill your prescriptions quickly and easily from just about anywhere. Receive pick-up reminders from your local Co-op Pharmacy the moment your prescriptions are ready. The new Co-op Pharmacy app is designed to fit perfectly in your busy lifestyle and make your pharmacy experience a breeze.

Patient Login provides private and confidential access to your prescription profile on demand. Here you’ll find the names and doses of each medication, directions for use, last fill dates of each prescription, number of refills remaining and expiry dates of each prescription.

The size, shape and colour of each medication is also provided to make it easy for you to identify which medication is which. Easily track your full list of medications when you visit your doctor or when you’re travelling with the Patient Login function.

Take control of your refills, get notified and find a wealth of pharmacy information on the app today.

Download the new Co-op Pharmacy app to keep you connected to your local Co-op Pharmacy and change the way you manage your health.


Sign up for our Pharmacy e-mail HERE

Otter Co-op Pharmacy Locations:

Aldergrove Retail Centre
3650 248th Street, Langley BC V4W 1x7

Sunday: 10am  4pm
Monday-Friday: 9:00am — 7:00pm
Saturday: 9:00am — 5:00pm

Phone: (604) 607-6934
Fax: (604) 856-3101

Parallel Pharmacy
#100 1888 North Parallel Road, Abbotsford BC V3G 2C6

Sunday & Stats: Closed
Monday-Friday: 9:00am — 7:00pm
Saturday: 9am  5pm

Phone: (778) 771-0410
Fax: (604) 851-9665

Mt. Lehman Pharmacy
#250 3270 Mt. Lehman Road, Abbotsford BC V4X 2M9

Sunday & Stats: Closed
Monday-Friday: 9:00am — 7:00pm
Saturday: 9am  5pm

Phone: (778) 655-5170
Fax: (778) 655-5171

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